Frequently Asked Questions

Lughat Al-Dhad Institute is a premier Arabic language learning institution offering comprehensive courses for students of all levels. We specialize in teaching Arabic to non-native speakers with a focus on both Modern Standard Arabic and classical Arabic texts.

We offer a range of courses from Preliminary to Advanced levels, covering grammar, reading, writing, speaking, and listening skills. Our courses include individual and group classes, with flexible scheduling options.

Our instructors are highly qualified native Arabic speakers with extensive teaching experience and academic credentials. Each instructor specializes in different aspects of Arabic language and Islamic studies.

To enroll, create an account on our platform, browse available courses, select your desired course, and complete the payment process. You will receive immediate access to course materials upon successful payment.

We accept various payment methods including credit cards, debit cards, and bank transfers. All payments are processed securely through our encrypted payment gateway.

Yes! We offer special rates for group enrollments. Group leaders can register their members and manage their group through our dedicated group management system. Contact us for more information about group pricing.

We offer refunds within 7 days of course enrollment if less than 20% of the course has been completed. Refund requests can be submitted through your student dashboard or by contacting our support team.

You need a stable internet connection, a modern web browser (Chrome, Firefox, Safari, or Edge), and optionally a webcam and microphone for live sessions. Our platform works on desktop, tablet, and mobile devices.

Click on "Forgot Password" on the login page and enter your email address. You will receive a password reset link via email. Follow the instructions to create a new password.

Yes! Our platform is fully responsive and works seamlessly on smartphones and tablets. You can access your courses anytime, anywhere.

Yes, you will receive an official certificate of completion after successfully finishing your course and passing the final assessment. Certificates are digitally signed and can be verified online.

Your student dashboard displays your course progress, completed lessons, upcoming assignments, and overall performance. You can monitor your learning journey at any time.

You have lifetime access to all course materials even after completion. You can review lessons and resources whenever you need to refresh your knowledge.